Installing or renovating your heating system: choosing the right people from the start makes all the difference

Changing or installing a heating system is a major undertaking. This type of work affects your home’s comfort, energy efficiency and safety. it requires specialist knowledge and can be costly. So, where do you start when you want to install or renovate a heating system but aren’t a building specialist, a heating expert or a DIY enthusiast?

A French manufacturer of smoke exhaust solutions for several years, Cheminées Poujoulat is famous for its innovative, high-performance and customisable products. But our role doesn’t stop there. For many years, we have also been supporting individuals in the early stages of their projects, helping them to connect with reliable professionals from our network.

Making the right choice from the beginning is crucial to the success of your heating project

A heating project is not just about choosing a system or a fuel source. It involves:

- A comprehensive assessment of the home (orientation, insulation and size of rooms)
- An analysis of the technical framework (existing or planned additional systems, availability of or access to specific energy sources, floor penetrations, loft space, existing or planned flues, the surrounding environment)
- An understanding of expectations and practices (preferences for a particular energy source, primary or supplementary heating)
- Safety and compliance requirements
- Energy performance and sustainability objectives

It is often difficult to comprehend the combination of these factors without assistance. That is why choosing the right people to consult, right from the start, is crucial.

The installer: much more than just a simple installer

The installer is central in the success of the project. They evaluate the feasibility, recommend suitable solutions, ensure the system is correctly sized, carry out the installation in accordance with best practice and commission the equipment.

The support offered by Cheminées Poujoulat is based on a simple and clear process:

- Step 1: Describe your project on poujoulat.fr
You're not an expert in chimney or heating systems? No problem. With just a few simple questions, Cheminées Poujoulat helps you formulate your request, taking into account any technical constraints you are aware.
- Step 2: We put you in touch with a suitable partner installer
The information we collect is sent to a professional in our network who can meet your needs in your local area. They will then contact you to confirm your request and arrange an appointment.
- Step 3: Meet the installer and explore the different options
The installer will carry out an assessment at your home and you can view the products at the installer's showroom.
- Step 4: It's time for installation and commissioning
After the quote is approved, the installer schedules the intervention. He ensures the system is installed in accordance with standards, the appliance is commissioned, and the necessary explanations are provided for its proper use.
- Step 5: You share your experience with us
We take all feedback very seriously. That’s why, once the project is complete, we send you a satisfaction survey. It’s the best way for us to keep improving our service, our products, our training.

When is the best time to start your project?

The number of enquiries varies during the year. During busy periods, particularly in autumn and winter, response times may sometimes be longer. Where possible, it is advisable to plan your project during quieter periods, such as spring or summer. Installers are generally more available at these times, which makes communication easier and allows you to plan the intervention more peacefully.

Why start your project with Cheminées Poujoulat?

- We have installers for all types of projects: our expertise in multiple energy sources (wood, pellets, gas and hybrid solutions) means we have an equally diverse network of partner installers.
- Our expertise as a French manufacturer is well recognised: expertise built since 1950 through close collaboration with appliance manufacturers, construction professionals and private individuals.
- Our solutions are innovative, high-performing and customisable: our partner installers work with the most complete and advanced product range on the market.
- During the entire process, the installer will be your main contact but the Cheminées Poujoulat team is always on hand to assist you.

From installing a temporary flue to the complete installation of a wood-burning stove…

Our network of partner installers can work on a wide variety of projects:

- For a new installation or a renovation.
- For the installation of a complete system (appliance + flue), the connectin of the existing appliance, the inspection, lining or renovation of a flue, the installation of a hot air distribution system.
- For a log-burning stove, a pellet insert, a pellet stove, a log-burning cooker, a gas stove or fireplace, a log-fired boiler, a hybrid stove (logs and pellets), a gas boiler, a wood-burning insert or enclosed fireplace, a pellet boiler.

As you can see, the success of a heating project depends largely on the quality of the support provided. That is why, before we discuss “technical solutions or products”, we invite you to tell us about your expectations and describe your situation. The network of partner installers that we have built over the years will then be on hand to help you make the right choices.